Learning Unit 1: Orientation
Learning Unit 2: Landlord and Tenant Relationships - Part 1
2.1 Property take-on by Property Manager
2.2 Marketing of vacant space
2.3 Credit vetting and screening of new tenants
2.4 Preparation of new leases
2.5 Keeping of tenant records
2.6 Example of the process for new lease creation
Learning Unit 3: Landlord and Tenant Relationships – Part 2
3.1 New tenant installations
3.2 Communication with tenants
3.3 Collection of rentals and other recoveries
3.4 Management of utilities, municipal charges, and insurance premium recoveries
Learning Unit 4: Landlord and Tenant Relationships- Part 3
4.1 Lease renewals
4.2 Example of the process for lease renewal
4.3 End of lease take back of premises
4.4 Legal matters