Commercial Property Management Course

Description

Course Modules

M1: Orientation Guide & Explainer Video
Meet your team and get to know how to navigate through this online course.  This orientation will set you up for success in the following learning units.

M2: Resource Material
If you cannot source schedules and documents that are needed to answer the questions, you may find this resource material useful.

M3: Learning Unit 1: Overview of Commercial Property Management
1.1 The Key Role Players

1.2 The independent Property Manager as an agent of the Landlord

1.3 The Property Manager’s duty of care

1.4 The Property Manager’s skills and experience

1.5 Composition of a property management team and financial support services

1.6 A Typical Commercial Property Management Team Structure

M4: Learning Unit 2: Landlord and Tenant Relationships (Part 1)
2.1 Property management take-on by PM

2.2 Marketing of vacant space

2.3 Credit vetting and screening of new tenants

2.4 Preparation of new leases

2.5 Keeping of tenant records

2.6 Example of a process to be followed with the creation of new lease agreements

M5: Learning Unit 3: Landlord and Tenant Relationships (Part 2)
3.1 New tenant installations

3.2 Communication with tenants

3.3 Collection of rentals and other recoveries

3.4 Management of utilities, municipal charges, and insurance premium recoveries

M6: Learning Unit 4: Landlord and Tenant Relationships (Part 3)
4.1 Lease renewals

4.2 Example of the process to be followed with lease renewals

4.3 End of lease take back of premises

4.4 Legal Matters

M7: Learning Unit 5: Building Management (Part 1)
5.1 Maintenance of the property

5.2 Procurement and appointment of external service providers

5.3 Management of external service providers

M8: Learning Unit 6: Building Management (Part 2)
6.1 Insurance

6.2 Occupational Health and Safety

M9: Learning Unit 7: Financial Services Support
7.1 Preparation of annual budgets

7.2 Keeping of financial records

7.3 Control of landlord funds and payments of property expenses

7.4 Compliance with the landlord’s financial year-end procedures

M10: Learning Unit 8: Reporting to the Landlord
8.1 Financial performance reports

8.2 Leasing report per property managed

8.3 Tenant management report per property

8.4 Tenant arrears report per property managed

8.5 Legal report

8.6 Property Condition and Services report

8.7 Insurance claims report

8.8 Risk Analysis report

M11: Final Assessment
This is a case study where you will use knowledge attained in the previous learning units to assess, strategise and compile your final assessment.